ASSURANCE DNA · LEAN AND SIX SIGMA COMPETENCE

ISO 18404

Requirements for demonstrating organisational and practitioner competence in Lean, Six Sigma and their combined application.

Does the team possess demonstrable capability to diagnose and improve the process it is promising?
REFERENCEISO 18404:2015CURRENT STATE · 21 AUG 2026Published and confirmed in 2025. It addresses organisational and practitioner competence for Lean and Six Sigma implementation.BID ENTRYModel · Story · Evidence · Measure · Learn · Adapt

It addresses competence and deployment, not a promise that every “belt” or improvement project produces valid savings. Yellow Belt and Design for Six Sigma are outside its stated scope. Source-bounded interpretation: no certification, protected text reproduction or award prediction.

LIVING EXPERIMENT · GENOME

The Capability Genome

Competencies form paired strands. Unsupported titles create missing genes; observed application and governance connect capability to the promised process.

MODEL STATESME · SENSE · APPLYDeterministic teaching model · no award prediction
Organisation size
Depth

ORIGIN × EVOLUTION × CURRENT PRACTICE

Why this reference exists—and what changed.

Manufacturing, services, health, public operations, logistics and transformation teams using Lean or Six Sigma capability.

01 · 1930s–1980s

Lean and statistical improvement lineages

Flow, waste reduction, statistical control and structured problem solving developed through distinct industrial traditions.

02 · 1980s–2000s

Six Sigma and belt roles spread

Organisations formalised improvement project roles, training and deployment, with substantial variation in claimed competence.

03 · 2015

ISO 18404 published

The standard defined competence expectations for key practitioners and organisations applying Lean and Six Sigma.

04 · 2025

Current edition confirmed

ISO confirmed the 2015 edition, keeping its defined scope and exclusions visible.

A qualification label is not evidence that the proposed team can improve this contract. Relevant application, governance and measured outcomes matter.

OFFICIAL SOURCE FRESHNESS MONITOR

SOURCE CHECK PENDING

Monthly official-source reachability and change review.

LAST SOURCE CHECKloading…
What this date means

The check records source reachability and a content fingerprint. It does not silently change the page or claim that an edition changed.

PUBLICLY DESCRIBABLE ANATOMY

Every domain gets a specific bid-management translation.

These are navigational interpretations, not substitute clauses. Use the official publication for normative wording.

Open official source ↗
  1. 01

    Organisational deployment capability

    Test whether the bidder has an organisational system capable of selecting, supporting and sustaining improvement.

    Evidence object
    Improvement deployment assessment
    Decision test
    Is improvement part of operating governance or dependent on isolated enthusiasts?
  2. 02

    Leadership and improvement governance

    Give leaders responsibility for project selection, resources, barriers and realised value.

    Evidence object
    Improvement governance and sponsor record
    Decision test
    Can leadership stop a project whose metric does not matter to the buyer?
  3. 03

    Lean practitioner competence

    Evidence Lean competence through flow, waste, problem-solving and change capability.

    Evidence object
    Lean competence and application portfolio
    Decision test
    Has the practitioner changed a real process and sustained the result?
  4. 04

    Six Sigma Green Belt competence

    Evidence Green Belt competence for bounded analytical projects and team contribution.

    Evidence object
    Green Belt project and competence evidence
    Decision test
    Can the practitioner choose and explain appropriate analysis?
  5. 05

    Six Sigma Black Belt competence

    Evidence Black Belt competence for complex analysis, leadership and coaching.

    Evidence object
    Black Belt portfolio and coaching evidence
    Decision test
    Is advanced technique matched by judgement, governance and adoption?
  6. 06

    Project selection and evidence of application

    Select buyer-relevant projects and verify claimed results, attribution and control.

    Evidence object
    Project charter, baseline and benefit validation
    Decision test
    Would finance, operations and the buyer agree on the result definition?
  7. 07

    Review and sustained capability

    Review deployment maturity, refresh competence and sustain gains.

    Evidence object
    Competence review and control evidence
    Decision test
    Does capability survive turnover and the end of a showcase project?

BEFORE × INTERVENTION × AFTER

Worked case · back-office improvement promise

A fictional outsourcing bid claims a 25% productivity improvement through “Lean Six Sigma excellence”.

Worked competence visibility, not a savings forecast or certification decision.

BEFORE

What the team can observe

The bidder lists 38 belts but cannot show role currency, project relevance, validated baselines or control after project closure.

ISO 18404 INTERVENTION

What changes in the operating system

The team maps competence to the proposed work, selects three bounded processes, validates data and separates capability evidence from projected benefit.

The offer names accountable practitioners, project gates, buyer-approved baselines and the evidence required before any saving enters the commercial model.

Named roles with current evidence14 / 3838 / 38
Proposed projects with valid baseline0 / 33 / 3
Benefit assumptions independently checked1 / 77 / 7
Claims relying on belt title alone60

PROPORTIONATE IMPLEMENTATION

Scale the control—not the integrity of the decision.

It addresses competence and deployment, not a promise that every “belt” or improvement project produces valid savings. Yellow Belt and Design for Six Sigma are outside its stated scope.

WORKED CASEISO-18404–01Teaching scenario · no claimed outcome
Solo / micro

Use one defined problem, baseline, change test and independent result check; avoid belt theatre.

Charter, data, control check

Bid team

Match named practitioners and evidence to the proposed improvement work.

Competence matrix, project examples, measures

Enterprise

Govern deployment, coaching, benefit validation and role maintenance.

Portfolio, competence reviews, sustained results

Mark only controls the worked team has actually completed.

01 · Requirement coverageNOT YET OBSERVABLECan every material requirement be located and owned?
02 · Evidence validityNOT YET OBSERVABLEIs proof current, relevant, approved and close to the claim?
03 · Decision integrityNOT YET OBSERVABLEAre authority, assumptions and trade-offs visible?
04 · Review effectivenessNOT YET OBSERVABLEDid independent challenge change the work before release?
05 · Rework exposureNOT YET OBSERVABLEHow much avoidable correction remains?
06 · Control driftNOT YET OBSERVABLECan commitments change without authorisation?
07 · Handover readinessNOT YET OBSERVABLECan delivery accept the promise without reinterpretation?
08 · Learning closureNOT YET OBSERVABLEDid feedback alter the next qualification, evidence or control?