{
  "version": "https://jsonfeed.org/version/1.1",
  "title": "Achmed Esser — Field Studies",
  "home_page_url": "https://achmedesser.com/briefings/",
  "feed_url": "https://achmedesser.com/briefings/feed.json",
  "items": [
    {
      "id": "2026-08-05-workflow-software-procurement-and-public-sector-productivity-realities",
      "url": "https://achmedesser.com/briefings/field/2026-08-05-workflow-software-procurement-and-public-sector-productivity-realities/",
      "title": "Buying the workflow is not the same as changing the work",
      "summary": "One award notice establishes what was bought. Adoption research, service measurement guidance and counterevidence show what would still have to change before a productivity gain could be claimed.",
      "content_text": "Measure adoption, hand-offs, cycle time and rework against a baseline before attributing any improvement to the software.",
      "image": "https://achmedesser.com/media/editions/fields/2026-08-05-workflow-software-procurement-and-public-sector-productivity-realities/field-study.webp",
      "date_published": "2026-08-05T13:17:12.851638+01:00",
      "date_modified": "2026-08-05T18:24:20.865732+00:00",
      "tags": [
        "Strategy Laboratory",
        "public-sector-workflow-procurement"
      ]
    }
  ]
}